Terms of service

Effective Date: October 24, 2026

Welcome to DuneLuxe. These Terms of Service govern your access to and use of https://www.duneluxe.store/ and any purchases made through our website.

In these Terms, "DuneLuxe," "we," "us," and "our" refer to [LEGAL BUSINESS NAME], operating the DuneLuxe store. "You" and "your" refer to the customer or website visitor.

By using our website, you agree to these Terms, subject to any mandatory consumer rights provided by applicable law.

1. Online Store

Our store operates on Shopify, which provides the e-commerce platform that allows us to offer products and services online.

You must have the legal capacity required by applicable law to make a purchase.

You agree not to use our website for unlawful activities, fraud, unauthorized access, or activities that interfere with our website or services.

2. Products and Descriptions

DuneLuxe offers products across multiple categories. We make reasonable efforts to display accurate product descriptions, photographs, prices, and specifications.

Product appearance may vary slightly due to lighting, screen settings, or manufacturing differences.

Please review product details carefully before purchasing. If a material listing error is discovered, we may correct it and contact affected customers where appropriate.

Nothing in this section limits rights relating to defective, unsafe, incorrect, or misdescribed products under applicable law.

3. Prices and Payments

Product prices and available currencies are displayed on our website or at checkout.

Shipping fees, taxes, customs duties, and import charges may apply depending on the destination and shipping arrangement. Applicable charges will be disclosed before purchase as required by law.

Payments are processed using the payment methods available at checkout. Your order may be subject to payment authorization before processing.

You agree to provide accurate billing and contact information and to use only payment methods you are authorized to use.

We reserve the right to correct genuine pricing or product-listing errors. If an error affects an existing order, we will contact you and handle the matter in accordance with applicable law.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted or dispatched.

We may decline or cancel orders for legitimate reasons, including product unavailability, payment problems, suspected fraud, delivery restrictions, or material listing errors, subject to applicable law.

If payment has already been collected for an order we cancel, we will arrange any refund required by law.

5. Shipping and Dropshipping

DuneLuxe may use third-party suppliers and fulfillment partners to process and ship products directly to customers.

Shipping origin and delivery times may vary by product and supplier. Relevant delivery estimates and shipping information should be reviewed before checkout.

Unless expressly guaranteed, delivery estimates are not guaranteed dates. We will communicate material delays where reasonably possible and comply with applicable delivery obligations.

DuneLuxe remains responsible for its legal obligations as the seller. The use of a dropshipping supplier or courier does not eliminate applicable consumer rights.

6. Returns and Refunds

Our proposed standard return window is 14 calendar days from delivery, subject to the conditions stated in our Refund and Return Policy.

This period does not override mandatory statutory cancellation, return, refund, warranty, or consumer-protection rights that apply in your country.

Please review our Refund and Return Policy for instructions and eligibility requirements.

7. Intellectual Property

Unless otherwise stated, the website's original content, branding, graphics, text, and design elements are owned by or licensed to DuneLuxe.

You may use the website for lawful personal shopping purposes. You may not copy, distribute, modify, or commercially exploit protected content without appropriate permission, except as permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

8. Third-Party Services

Our website may rely on third-party services, including Shopify, payment providers, suppliers, shipping companies, and analytics tools.

Those providers may have their own terms and privacy policies. DuneLuxe is not responsible for independent third-party services beyond responsibilities imposed on us by applicable law.

9. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and share personal information.

Please review our Privacy Policy before providing personal information.

10. Website Availability and Errors

We aim to keep our website accurate and accessible, but interruptions, technical issues, and temporary service disruptions may occur.

We may update product listings, website content, or features when necessary. These changes will not remove rights already acquired by customers under applicable law.

11. Limitation of Liability

Nothing in these Terms excludes or limits any liability, consumer right, warranty, or remedy that cannot legally be excluded or limited.

To the extent permitted by law, DuneLuxe will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

This provision does not excuse any responsibility imposed on us by law for defective products, misrepresentation, non-delivery, or other legally actionable conduct.

12. Changes to These Terms

We may update these Terms when our business practices, services, or legal requirements change.

The revised version will be published on this page with an updated effective date. Changes will apply subject to applicable law and will not remove rights that customers have already acquired.

13. Governing Law

These Terms are subject to the mandatory laws applicable to the transaction and the customer's legal rights.

Country of business registration: [COUNTRY / JURISDICTION].

Any additional governing-law or dispute-resolution clause should be reviewed for compliance with applicable law and should not prevent customers from exercising mandatory consumer rights.

14. Contact Information

For questions about these Terms, contact:

Store Name: DuneLuxe
Website: https://www.duneluxe.store/
Legal Business Name: [DuneLuxe]
Email: [malikzawar355@gmail.com]
Phone: [BUSINESS PHONE]
Business Address: [BUSINESS ADDRESS]

Thank you for shopping with DuneLuxe.